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Part Time Admissions Assistant - Adult Community Learning

Essex

n/a - n/a
£23,344-£25,679
Colchester
Fixed-Term
Administration

Role

Part Time Admissions Assistant - Adult Community Learning

Fixed Term, Part Time

£23,344 to £25,679 Per Annum, Full Time Equivalent

Location: Colchester

Working Style: Fixed-base worker

Closing Date: Tuesday 11th March 2025 at 11.59pm

Please note that this is a Fixed Term Contract / Secondment opportunity for a period of 24 months and is a part time role, offering 22.5 hours per week worked across the following days and times: 

Monday’s: 10am till 2.30pm

Tuesday’s: 10am till 2.30pm

Wednesday’s: 10am till 2.30pm

Thursday’s: 10am till 2.30pm

Friday's: 10am till 2.30pm 

The pro rata salary for the role is £14,195.68 to £15,615.61 per annum

The Opportunity 

The Admissions Assistant will be responsible for maintaining electronic records and processing enrolments and registrations in line with Education Skills Funding Agency requirements.      

The role requires excellent customer service and administration skills, the ability to use systems to accurately record data and key information about our learners.  To be able to apply multiple processes and procedures from different curriculum areas within the service.  

ACL offers qualifications to help people move nearer to, enter, or progress within the workplace or gain skills to enhance life chances.  The service focuses many of its programmes and activities on the hardest to reach communities within Essex.  ACL learners have access to a diverse range of accredited and non-accredited courses which encourage creativity, healthy lifestyles, social inclusion, and engagement.     

Accountabilities 

  • Provide service and support to a wide variety of customers such as those with English as a second language, mental health needs, disabilities, and additional needs.
  • Ensure the timely collection and analysis of customer information to determine eligibility for course enrolments in line with ESFA funding requirements.
  • Ensuring data inputting and maintaining data records on ACL MIS system including the accurate recording, monitoring, and tracking of data whilst adhering to GDPR requirements.
  • Ensuring all records are accurate and meet ESFA funding requirements and service quality assurance processes by monitoring reports and learner activity including, where necessary, contacting customers to obtain necessary information.   
  • Ensure the collection, receipt and security of monies and payment systems to contribute to the effective processing of income and expenditure. 
  • Support the MIS and funding manager to ensure the timeliness and accuracy of ESFA reporting.
  • Ensuring the customer learning experience is positive by providing best possible customer services, working collaboratively with other ACL staff, and putting the learner at the heart of all we do. 

The Experience You Will Bring

Essential:

  • Educated to level 2 (GCSE) in Business Administration, or equivalent by experience.  
  • Proven customer service and communication skills for face to face, phone, email, and remote interactions.
  • Good working knowledge of IT and in particular Microsoft packages including Word, Excel, Teams, and Outlook. 
  • Experience of accurate input of data with the ability to review, amend and produce management information.   

Desirable:   

  • Experience of working in a customer-focused environment, with good communication skills to engage with adults and those with special needs.  
  • Experience of engagement with a diverse range of learners with a wide range of needs and culturally diverse backgrounds.   
  • Requirement to travel between centres as and when needed - driving licence desirable.

To read more about us please visit ACL Essex and / or Economy, Investment and Public Health

Why Essex? 

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email daniel.warner@essex.gov.uk

Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page.

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