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Performance and Intelligence Officer

Essex

n/a - n/a
£31,747-£37,350
Chelmsford
Fixed-Term
Economic Development

Role

Performance and Intelligence Officer

Fixed Term contract, 12 months

Full Time, 37 hours per week

£31,747 to £37,350 per annum

Location: Chelmsford

Working Style: Anywhere worker

Closing Date: 9th March 2025 (23:59)


Through our new business-facing services team we are seeking to drive inclusive growth, skills development, business support & Inward Investment. We need this work to be backed by high-quality intelligence and performance management service to maximise impact - the postholder will support the start of our transformation towards an intelligence-led strategic growth service.

The Role

Essex County Council is a systems leader for Skills and Economic Growth, partnering with public and private sectors to position Essex as a hub of innovation, enterprise, and ambition. Through our business-facing services, we drive an inclusive, integrated approach to skills development, business support, sector growth, and inward investment across the County.

This role will proactively support business-facing services within ECC, such as business growth, sector development, skills and inward investment and partners as well as external partners to develop tools for the processing and provision of management information and business intelligence to inform Business & Skills growth services. The role holder will support data, market and performance analysis, to ensure strategies and commissioning activity are proactively informed by real-time insights and emerging opportunities.

The Performance and Intelligence Officer will support the development and maintenance of effective performance management, insight and reporting tools to ensure services are based on evidence of what works and what is most needed.

To read more about our business area, please visit People, Policy, Economy and Public Health

Accountabilities

Work closely with the Strategy and Performance Manager to develop, maintain and implement systems for collecting, verifying, and updating datasets, to ensure the provision of relevant and up to date information about service trends, performance, to key performance indicators and analyse to benchmarks, where applicable.

Operate and implement effective performance management frameworks to ensure services are delivered in an effective, efficient and ethical manner, and the management of appropriate actions to address under performance and enhance positive outcomes.

Support the Future Funding and Investment Lead to input to and monitor the timely and accurate submission of national and corporate statutory returns, to ensure there is compliance with grant/ other funding programme requirements.

Provide a platform of statistical evidence for management decision making; work with team managers and Heads of Service to provide them with the information, analysis, interpretation, and hypothesis testing they need to inform their decision making.

Support the delivery of ECC’s business account management approach and serve as a primary point of contact and source of expert intelligence for all levels of staff and external agencies with respect to data, building and maintaining trusting relationships with businesses, industry representatives and partners.

Design, create, and analyse themed business/ sector/ project insight packs to support commissioning officers. Ensure the timely and accurate development of analytical reports that guide decision-making processes for priority activity and projects.

Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

· Educated to RQF level 4 in relevant field or have equivalent experience working in a local government management information setting.

· Analytical and problem-solving skills with the ability to translate complex data into actionable insights.

· Previous experience of providing and analysing information management reports and developing clear dashboards the provide information to officers to inform decisions and enable interrogation of performance trends.

· Experience of using a computerised database. This includes knowledge of data structures, maintenance, and relationship with systems.

· Good verbal and written communication skills including experience of communicating directly and proactively liaising with and influencing management, politicians and partners.

· Evidence of continuing professional development and expert knowledge in relevant professional area.

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk

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