Adult Social Care Data Insight Analyst

The Data and Insight Analyst will provide timely intelligence, enabling Adult Social Care to maximise opportunities as well as ensuring an early warning system for areas of underperformance and non-delivery relating to specific outcomes. 

The role will provide the intelligence and insight required to inform strategic decision-making across Adult Social Care. It will be responsible for gathering, analysing, and interpreting a wide range of data and evidence sources, including provider performance, market developments, demographic and population changes, workforce feedback, customer and service user experiences, and emerging sector trends. The role will also lead the development of an evidence-based approach to measuring service delivery, ensuring that decisions are underpinned by robust analysis, meaningful performance indicators, and a comprehensive understanding of current and future demand.

The role will ensure that service decisions are based on clear evidence and analysis of need, demand and best value and that performance of services and place shaping activities can be evaluated in the delivery of our outcomes. 

Adult Social Care in Essex takes data and performance seriously - we have a strong infrastructure in place, and the Performance Insight Team is held in high regard from the Adult Leadership Team through to Team Managers. The post holder can therefore expect to make real change in their time in the role.

To read more about our business area, please visit: Adult Social Care

Responsibilities

• Provide clear intelligence and insight based on an evaluation of the changing landscapes, analysis of need, demand, supply, best value and practice to ensure measurement of outcomes, against an evidence-based approach.
• Develop and deliver a suite of intelligence products that draw upon a range of analytical, financial, performance and demographic information, as well as citizen, user and workforce insight, to enable ASC to make timely, efficient decisions and maximise opportunities.
• Deliver work priorities and outputs to meet customer service standards and timelines. 
• Support the production of business planning to enable the monitoring of changes in county wide and local need and use this refreshed evidence to inform intentions and risk-share arrangements.
• Utilise specialist skills, knowledge and experience to provide advice and guidance, and develop and produce effective intelligence reports to ensure the provision of timely opportunities for the service.
• Develop innovative approaches to evidence-gathering and ensure the development, maintenance, and effective use of performance and management information systems, to inform effective decision making and contribute to the delivery of improved outcomes for residents. 
• Evaluate performance and evidenced outcome measurements or indicators (proxy measures) and use these to inform future direction and ensure compliance with policies and all external and internal regulation linking with corporate services. 
• Benchmark performance and activity, engaging with other organisations and stakeholders to define requirements which ensure the provision of quality, timely and robust financial analysis and information to enable ECC to develop high-quality, value for money solutions.
• Work collaboratively with corporate colleagues and partners to ensure the best overall outcome for the people of Essex, whilst protecting ECC‟s interests.

About You

• Educated to RQF level 6 (Bachelor’s degree) or equivalent by experience, together with evidence of continuing professional development and expert knowledge in relevant professional area. 
• Evidence of successfully, “making a difference‟ and delivering clear insight.
• Ability to work effectively and communicate clearly and appropriately, with a range of stakeholders and partners.
• Ability to work creatively and flexibly within a pressured environment.
• Proven skills and abilities and experience in designing, commissioning or delivering social and market intelligence and data analysis. 
• Knowledge and experience of using technical methods and tools to obtain or enhance the value of commissioning intelligence and use of information within the commissioning cycle, and appropriately and safely sharing information.
• Experience of working in a political environment in complex, multi-stakeholder public services with skills in understanding and responding to different perspectives and taking a cross organisational perspective.
• Significant experience and understanding of the activities within a commissioning cycle, commissioning good practice and evidence of practical application of these.

 Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

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If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk

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