Senior Business Support Officer (SC5)

Who You Are

You are an organized and diligent individual who thrives in a dynamic environment. You possess a strong commitment to delivering high-quality administrative support and are adept at managing a variety of tasks with precision. You handle customer interactions with sensitivity and professionalism, ensuring the efficient delivery of services. Your attention to detail and ability to process information accurately make you a valuable asset in supporting the strategic goals of the Environmental Health service within the Council.

What the Job Involves

You will perform a wide array of both routine and complex administrative tasks that are crucial for the efficient and effective delivery of Council services. This includes managing enquiries and complaints, processing applications and financial transactions, maintaining accurate records, and supporting project management. You will also be responsible for coordinating appointments, meetings, and staff visits, and ensure compliance with safeguarding and data protection policies.

Skills

• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Proficient in managing email systems and electronic databases
• Ability to process applications and notifications accurately
• Experience in handling financial transactions and invoices
• Competence in booking and managing appointments and meetings
• Skilled in data entry and record maintenance
• Understanding of safeguarding and data protection policies
• Capability to support project management activities
• Proficient in using technology and office management tools