Community Support Worker

Community Support Worker

Permanent, Full Time

£25,395 to £32,131 per annum

Location: Colchester

Working Style: Community-based worker

Working to support adults, and their families, who have complex social needs and are more vulnerable as a result of disability, exclusion, or diminished capacity, you’ll maximise their potential to live independently.

You will assess social care needs using a person centred and strengths-based approach and contribute to the development of care and support plans. The role will require you to manage a caseload, including assessment of risk through direct work, within a quality assurance process. A focus of the role will be to ensure vulnerable people are safeguarded in line with ECC’s statutory obligations.

This Community Support Worker opportunity sits in our ASC Colchester North/South Locality Neighbourhood Team in Colchester.

The Team

We work with adults age 18+ and their carers in the community. As a Local authority Adult Social Care Team, the team remit is in line with the statutory responsibility conferred to the Local Authority under the Care Act 2014. The Team is responsible for Care Act Assessments and Annual Reviews as well as undertaking Safeguarding Enquires and working with our CCG colleagues in undertaking Assessments as part of the NHS CHC process. The work is varied and offers the opportunity to work with a diverse age range as well as engaging with individuals from diverse backgrounds and situations. No two days are the same.

You will have opportunities to undertake training and to develop skills and understanding regarding your role.

The working pattern of the Team is Monday to Friday covering core hours 9am to 5.30pm. You will be required to work from our office base on 2 days Monday and Wednesday each week.

Please see further information regarding our Adult Social Care teams here.

About Us

With us, you can achieve more – for yourself as well as the vulnerable adults you work to support. We’re always looking for new ways to deliver even better services, Community Support Workers play an integral role in supporting our Social Workers and Occupational Therapist. We encourage our multi-disciplinary teams to share their ideas and experience. We work together to get things done. Bring your positive, proactive attitude, and we’ll empower you to make the most of your experience as a Community Support Worker within Essex County Council (ECC) Adult Social Care services.

To find out more about what it’s like working within ECC’s Adult Social Care services, please see a short video here.

About You

You’ll bring a strong ability to build effective relationships with adults and their families in times of challenge and crisis. You will have the drive and passion to want to make a difference, and a willingness to learn. Ideally you will have some experience of activity-based work with adults in a social care setting and some knowledge of legislative and policy guidance applicable within social care settings. You will ideally have knowledge of the local communities. You will ideally have experience of case management for example, planning and prioritising your case load, be flexible and working as part of a Team.

This role involves travelling around Essex. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service.

In line with government legislation, all colleagues who work in a CQC registered care home or will need to attend such a setting as part of their role must be fully vaccinated against COVID-19. This role has been deemed in scope of this legislation and therefore to be considered for the role you must confirm on application you are fully vaccinated or will be fully vaccinated by November 11th 2021, or that you are exempt. Evidence of vaccination or exemption will be required as part of the pre-employment checks ECC will undertake on you.

What we offer in return

We’ll support you to be to your best, with the resources, training, and development to empower you. With a range of opportunities offered by our award-winning Essex Social Care Academy. Whatever you want to achieve in your social care career, you can do it here.

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. 

In February 2025, Greater Essex was accepted onto the Government’s devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR)) on our careers site

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

If you have queries on this role or require anything further, please email sandra.middleton@essex.gov.uk

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