Sheltered Housing Officers

Sheltered Housing Officers

Castle Point Borough Council

Temporary, Full Time

£30.00 ph (umbrella)

Location: Castle Point

Closing Date: 7th November 2025

Castle Point Borough Council is seeking to appoint two dedicated and compassionate Sheltered Housing Officers to work as part of our Sheltered Housing Team, to deliver a resident focussed, data led, performance driven service. These roles are being recruited on a 3 month temporary basis and will be based on site 5 days per week.

Key Responsibilities

• Manage the day-to-day operations of a sheltered housing scheme
• Conduct tenant inductions, daily welfare checks, and maintain support plans
• Ensure health and safety compliance, including fire safety and telecare systems
• Liaise with external agencies to coordinate tenant support and social activities
• Promote independence while fostering community cohesion
• Respond to safeguarding concerns and maintain accurate records
• Participate in an emergency out-of-hours rota

We are looking for someone who:

• Communicates clearly and empathetically with older and vulnerable people
• Has experience of working or caring for vulnerable or older people and those living with long term disability
• Works independently and remains calm under pressure
• Has IT skills and is confident using Microsoft Office
• Demonstrates excellent customer service and relationship-building skills
• Has experience in sheltered housing or similar environments
• Understands safeguarding and assistive technologies like telecare
• Has a flexible attitude to being called upon to work in an emergency or unusual circumstances
• Holds a valid driving licence and has access to transport with business insurance

Castle Point Borough Council is proud to be a disability confident Leader. We’re committed to interview all disabled applicants if they meet the minimum requirements of the job. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.

Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. If you have any queries relating to this post please email louise.butler@essex.gov.uk