Part Time Business Support Assistant

We’re excited to offer a part-time position within our Corporate Core Business Support Team based in Chelmsford. In this role, you’ll work closely with our Reception Team and provide valuable administrative support to the Trading Standards Team.

• Hours: 22.2 per week
• Salary: £15,049 per annum (pro-rata)
• Contract: Fixed term / secondment until 31st March 2026

As an Anywhere Worker, you’ll be based primarily at County Hall, Chelmsford, due to the front-facing nature of the reception desk. However, hybrid working may be available when supporting Trading Standards, arranged on a rota basis to meet team needs.

We’re happy to discuss working patterns at interview to find a balance that suits both you and the role.

Benefits: 

• Healthy work life balance.
• Wide range of learning and development opportunities.
• IT equipment and home-working equipment supplied.
• 26 days annual leave + bank holidays + choice to buy extra.
• Generous Local Government Salary related pension scheme.
• Access to hundreds of discounts and benefits through Essex Rewards.
• Access to our health and wellbeing support platform with LifeWorks.
• Up to 4 days per year Volunteering leave.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward.

The Role: 

This role is part of a dynamic Business Support Team, providing high-quality routine administrative support across ECC’s Corporate functions. You’ll have the opportunity to learn and develop a strong understanding of existing systems and processes, while gaining insight into the wider corporate environment. 

As a Business Support Assistant, you’ll carry out a range of administrative tasks under the direction of the Business Centre Manager. This includes accurate and timely data entry into ECC systems, ensuring all customer service requests are completed within agreed timeframes and in compliance with data protection regulations. 

About You: 

• Educated to RQF Level 2 (GCSE) including maths and English or an equivalent vocational qualification or equivalent demonstrable experience.
• Evidence of the ability to develop skills and knowledge in role.
• Demonstrable experience and competence of MS Office applications and their practical application.
• Ability to use computerised systems with a high level of speed and accuracy.
• Previous experience of managing electronic or hard copy filing systems.
• Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience.
• Experience of dealing with sensitive and/or personal information.
• Ability to think of improved ways of working and open to new practices and responsive to change.
• Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy.
• Minuting/transcribing of a meetings may be required. 

What will you be doing? 

• Front-of-house support, including welcoming visitors, handling general enquiries, managing room bookings, answering phone calls, and overseeing shared mailboxes. You’ll also provide day-to-day assistance to various teams based at County Hall.
• General administrative support, responding to ad-hoc requests and ensuring tasks are completed efficiently and accurately.
• Deliver efficient administrative support for the Food Registration process, ensuring tasks are completed accurately and in a timely manner.
• Collaborate closely with Trading Standards Officers, maintaining clear communication and supporting their operational needs.
• Specific individual and shared targets and objectives are defined annually within the performance management framework. 

Why Essex? 

To read more about us please visit:

Corporate Services

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

How to apply:

Start your journey within Business Support by clicking the APPLY button now! 

If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: Resourcing.Team@essex.gov.uk 

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service.  The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate.  This is an annual subscription, and you will be responsible for ensuring this is maintained.  For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service. 

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. 

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community.

Additional Information: 

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