Cemeteries and Bereavement Service Support Officer - Maldon District Council

Cemeteries and Bereavement Service Support Officer - Maldon District Council

Maldon District Council

Permanent, Full Time

£30,600 - £32,489

Location: Maldon

Closing Date: 15/09/2025

Location: 

This role provides remote and flexible working as well as working within the Council Offices, subject to business need.

We offer flexibility and remote working, but please only apply if you're able to work regularly from our office.

Description

Cemeteries lay at the heart of our community, providing an essential service at the time of burial but holding a lifelong connection to loved ones too. 

At the heart of this service, we want to assist our residents throughout the entirety of their bereavement journey, we are therefore seeking a dynamic and focused individual to join us as a part of the Countryside & Coast Team, focusing on the supporting all aspects of the cemetery and bereavement services within the district

You will be required to ensure that burials and interments are carried out following existing policies and procedures. That legal requirements are met and that all matters are dealt with in an efficient and sensitive way.

About this role

As the Cemeteries & Bereavement services Support Officer, you will be expected to:

• To assist in the legal and efficient burial or exhumation (in rare cases) of all deceased.
• To ensure the keeping of accurate records and meeting statutory requirements of the Burial Act and, if required, to rectify any historical issues accordingly
• To assist with memorial safety (training will be given), and all customer queries and questions.
• To support the Cemeteries and Bereavement Services Team Leader in the management of external contractors. These may include funeral directors, Coroner’s office, Registrar for deaths, grave diggers, stone masons, and various volunteer services.
• To ensure operational delivery of tasks are delivered. This will include attending meetings at cemeteries and full days at the office to work alongside the wider team.
• To support in the planning and delivery of projects associated with the service. 
• To understand regulations and legislation which are tightly controlled. 
• To support the long-term planning and production of service delivery plans including projects such as cemetery expansion plan(s), digitalisation of records.
• To support the maintenance of sufficient financial records of transactions in accordance with the Council's Financial Regulations and Standing Orders.
• To assist with external contractors and customers regarding specific needs and complaints with the ability to be able to resolve quickly and effectively. 
• Support wherever required to ensure the Councils cemeteries are maintained at the correct standards.

We are particularly seeking applicants who have experience of working within a Cemetery service environment and dealing with members of the public in an appropriate manner.

In order to carry out this role, you will need relevant qualifications/experience as listed within the Job Description.

For an informal discussion about this position

For more information or an informal discussion, please contact Graham.brown@maldon.gov.uk or call 07920756939 and read and download the job description. 

To apply

If you would like to be considered for this role, we would love to hear from you. Please complete the online application form found here. We are unable to accept CVs. 

Please note: All interview notifications will be sent via e-mail. Please ensure you provide an e-mail address so that we can make contact with you. If email is not suitable to you because of additional needs, please make us aware so we can support you through this process fairly on 01621 854477.

Unfortunately, due to the number of applications we receive, we are unable to respond to all applications. Therefore, should you not hear from us within 3 weeks of the closing date, please assume you have been unsuccessful.