Family Worker Family Solutions - Link Role

Interview date: 16^th and 17^th July 2025

Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It’s an exciting time to join us having received our 2^nd Outstanding Ofsted rating in a row.

To read more about our business area, please visit: Children & Families

Please take a look at our ‘No Magic’ Children & Families video

The Opportunity 

Children and Families is recognised as a service in which social work can develop and prosper, with a culture of collaboration, integrity, and compassion; promoting the development and wellbeing of children, young people, and their families; protecting them from neglect and abuse.  Working together with partners delivering a range of early help, family support and effective social work interventions which build resilience, remove barriers, and enable children and young people to look forward to a brighter future.  

Family Solutions was established across Essex to work holistically with families with multiple and complex needs to enable them to make significant changes and improvements to their lives. The Family Worker (Link Role) is a key role in the service providing specialist advice and support with regard to their thematic area and coordinating the provision of support from other services. 

Accountabilities 

• Responsible for determining the direction and actions required in order to progress cases forward on a day to day basis; recognising when key decisions regarding risks/concerns need to be referred to the Team Manager or Practice Supervisor.
• Responsible for acting as a source of advice, guidance, and support to colleagues in relation to the thematic role held in order to support case discussions and mentor and guide colleagues.
• Responsible for undertaking holistic assessments of family needs to help create intervention plans and identify how outcomes can be achieved that fully reflect the family and young person’s views and aspirations, delivering interventions, including group work programs, to support families to make change.
• Responsible for facilitating complex family meetings, managing the potentially competing views of families and professionals, in order to find achievable solutions.
• Responsible for undertaking individual and group programmes of work to enable children and families to develop their skills to resolve issues and problems themselves; providing information and accompanying families to help access other local services.
• Responsible for providing specific practical, personal, and emotional support to families in their homes or other settings as part of an agreed plan in order to achieve agreed and sustainable family outcomes.
• Responsible for actively participating in regular supervision in order to review work and ensure effective interventions for families.
• Responsible for ensuring that the principles of effective practice are fully embedded in service delivery; working collaboratively with staff and partners to ensure effective risk management in line with the thresholds of the Effective Support and Guidance document to ensure that the Family Solutions team understands and follows the SET child protection procedures.
• Specific individual and shared targets and objectives are defined annually within the performance management framework. 

The Experience You Will Bring 

• Educated to degree level preferred but minimum NVQ level 4 or equivalent by experience in relevant thematic specialism i.e., Domestic Abuse, Substance Misuse, Education, Mental Health, and Parenting. Please note that one post in each team requires the applicant to hold a social work qualification and be registered with Social Work England.
• Evidence of continuing professional development with good knowledge in relevant professional area and commitment to the principles of evidence based practice.
• Significant practical experience of working with families with multiple and complex needs.
• Effective communication skills, good problem solving and assessment skills with a demonstrable track record of building and sustaining positive professional relationships with individuals and families with multiple and complex needs.
• Experience of applying a solution focused approach and providing practical advice and support to families to enable them to achieve positive and sustainable outcomes.
• Ability to work in partnership with others to maximise outcomes for families in line with the Family Solutions operating principles.
• Ability to work independently and as part of a team and to use supervision appropriately. 

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

In February 2025, Greater Essex was accepted onto the Government’s devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR) on our careers site.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency.  Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service.  The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate.  This is an annual subscription, and you will be responsible for ensuring this is maintained.  For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email daniel.warner@essex.gov.uk

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